Privacy
Last updated 27 September 2026
On your Mac
Nova’s hearing (speech to text), her own voices, her memory, your conversation history, meeting notes and the camera all run and stay on your Mac. Camera frames never leave it. You can see, edit or delete what she remembers at any time (press B in Nova).
Sent to Nova Cloud
To think, Nova sends what you ask, with the context she needs for it, to Nova Cloud (api.heynovapro.com). Nova Cloud passes it to Claude by Anthropic and returns the answer. Nova Cloud does not keep the content of your requests or answers. It records only how much each account used, so plan allowances work.
What we store about you
- Your email address, your plan and when it renews.
- For each Mac you sign in on: a random identifier derived from the Mac (never its serial number), and a hashed sign-in key.
- Monthly usage totals: the number of requests and tokens, and the cost.
- If you join the Windows or mobile waitlist: your email, which version you want and your language, used only to tell you when it is ready.
Payments are handled by Lemon Squeezy, our reseller and merchant of record. We never see your card number.
Services we use
- Anthropic (Claude): thinking.
- Cloudflare: hosting Nova Cloud and this website.
- Resend: sign-in code emails.
- Lemon Squeezy: payments and tax.
- ElevenLabs: only if you add your own ElevenLabs key for her voice.
Her own accounts
Nova has her own email address and her own browser profile, separate from yours. What she does there stays on your Mac, in her browser profile.
Deleting your account
Email hello@heynovapro.com from your account’s address and we will delete your account and usage records. Everything on your Mac you can delete yourself: remove the Nova app and the .nova folder in your home folder.